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Rushabh provides a whole range of direct marketing services :

Database management 

Call Center Services

Direct Sales 

Customer Relationship Management.

Direct Mail

1. Database management 

We Help Build Your Customer Base Through Our Database Management.  Rushabh's Database Management Services, help you enhance the effectiveness of your existing customer and supplier databases.

The service offerings consist of :  1. Customised Databases  2. Data Rationalization         Services   3. Data Updating Services  4. Customer Relationship      Services  5. Account Identification      Services  6. Market Analysis Profile   How Are We Different? The only database management firm to offer validated databases. Our team of tele operators constantly validate our existing databases on a monthly basis to assure you of maximum returns on your marketing expenditure.

Absolutely Up-To-Date Records  Our databases are constantly upgraded round the year. We send an amazing 20 lakh direct mailers all over India each year. Our team of tele callers make an astounding number of 15,000 - 20,000 calls a day all over India. Our Direct Mail Response Division and Tele Calling Response Divison work in close co-ordination with our Database Management team to diligently update records on a day to day basis.  The maximum age of our databases is just 3 - 4 months old. Our 20 million strong databases are constantly updated to give you 95% - 97% accuracy in the datanames we provide. Customised Databases We give you what you want! If our existing databases don't satisfy you, our sales team and research team work in close co-ordination to give you a perfect combination of datanames from our existing databases. If needed, we even generate and refine raw data to satisfy your requirements. And all this is accomplished in a minimum possible time.

How is validated data better than unvalidated data ?

Validated Data scores over its counterpart in the following ways :

• Identifies people and organizations that have moved. 

• Combine or eliminate records that are duplicated, and produce a single unduplicated mail file or database. 

• Provides you with demographic information about your customers. The data we provide allows you to identify, segment, and select names for improved marketing. 

• Identifies names in our Consumer and Business database that aren't already on your customer file. The objective is to eliminate your records from our file and produce an unduplicated file of names for future prospecting.

Help Us Increase Your Profits !!

•  Validated databases increase first time contact ability by 100% over unvalidated.

• Results in drastic reduction of client's total marketing cost by saving on calling costs, staff costs, etc.

•  Decreases sales cycles significantly to give better profits. ü Results in higher motivation of the telecallers as conversion rate is improved by more than 40 %.

2. Call Center Services

We Help You Emphasize Personal Customer Attention Through Call Center Services. We offer you an entire array of customer relationship management services.

The availability of a human response over the telephone provides a personal touch and is often the key element in the customer loyalty building process

· Call-center services for responses to mailings, advertisements and promotions and also as help-desks to offer solutions and answer technical queries.  · Dedicated sections of this call center can be yours for 24 hours a day, seven days a week.  · Cost- effective outbound telemarketing services from our well-equipped call-center.  · Verify the prospect database, categorize them into different profiles, telesell, generate leads and carry out follow-up calling.

To help meet your relationship program's need of handling incoming customer queries, we offer a team of experts who provide response handling and analysis services. Responses whether they are phone calls, mail, e-mail, or fax will be answered efficiently and an analysis of respondents provided as frequently as you need.

 

3. Direct Sales 

 

We take care of it for you. No job is too big or too small for us. We will log-in names, addresses customer profile updates, etc. into your existing database on a regular basis to help you know and serve your customers better.

 

4. Customer Relationship Management.

 

We offer a host of creative services from designing of letterheads, brochures, loyalty programme materials, event invitation cards and other graphics on different materials and diverse settings. We carefully craft your message; design it for direct mail (not merely a print advertisement and put it in an envelope) and provide high-quality printing of the same.

 

5. Direct Mail

We even help you on the first draft of the letter... all the way to stuffing envelopes and mailing... we can do it all! We even manage the customer response and feedback for you so that you can concentrate on the delivery directly.